Most hosts have house rules. Fewer have house rules guests read. A dense list stuck to the fridge door is easy to ignore, and then the same issues come up again: noise late at night, rubbish left in the wrong place, or a late check-out.
Keep it short
Start with the rules that matter most, usually quiet hours, smoking, pets, maximum occupancy, bins and check-out. If a rule rarely matters, consider leaving it out. Five clear rules are followed more than twenty buried ones.
Say why
A short reason helps: "Quiet after 10pm, as our neighbours are close by" lands better than "No noise after 10pm". Guests are more willing to follow a rule they understand.
Use a friendly tone
Write as you would speak to a guest at check-in. Avoid capital letters and warnings where they are not needed, and thank guests for helping look after the place.
Make them easy to find
- Include them in the booking confirmation.
- Put them in the digital guest guide, near the top.
- Place a tag or plate in the unit that opens the guide.
Update in one place
When a rule changes, change it once. A web page means every guest sees the same, current version.
How TAPP helps
With TAPP, your house rules sit on the same page as Wi-Fi, check-out and local recommendations. Guests open it with a tap or scan, and you update it from your TAPP account.