One property is manageable. Five, ten or fifty units is where guest information starts to drift. One unit has the new Wi-Fi password, another still shows the old check-out time, and a third has a folder from three seasons ago.
Use one structure everywhere
Give every property's guide the same sections in the same order: Wi-Fi, your stay, house rules, local recommendations and contact. Guests who stay more than once know where to look, and your team only has one way of doing things.
Separate shared and specific details
- Shared: contact numbers, check-out policy, brand information.
- Specific: Wi-Fi, equipment, parking and directions for that unit.
Keep the shared details consistent everywhere, and check the specific details for each unit.
Update centrally
The biggest saving is not having to visit each unit to change a sheet of paper. With digital guides, you make the change from one place and every guest sees it.
How TAPP helps
TAPP lets you manage every Location from one account with consistent branding. Guests in each unit tap or scan to open the page for where they are staying, and changes are live as soon as you publish.