Ballyness Resort
The Dirty Duck
TEDx Bangor
Property · Glamping
Property and glamping: Wi-Fi, stay information, local recommendations, ordering and review links.
One tap. No app.
Turn every physical space into a digital experience.
TAPP connects physical environments to instant digital experiences for accommodation, hospitality, events and networking. No app download. Tap or scan and the experience begins.
- No app download
- One simple tap
- Instant experience
TAPP in the real world
Built through live deployments, not theory.
TAPP has been used in live accommodation, hospitality and event settings.
AccommodationMulti-property holiday resortGuest information across a multi-property resort.
HospitalityBar and restaurantLive menus and venue information without reprinting.
EventsLive conference eventSpeaker profiles and attendee feedback from a single tap.
The problem
Physical-to-digital communication is still too manual.
Information shared in physical spaces goes stale and gets lost. Every business with a front desk, a table or a stand knows the pattern.
01
Printed materials become outdated the moment they are printed.
02
Teams repeat the same answers to common questions across multiple channels.
03
People lose or forget important information shared only once in person.
04
Recommendations and instructions are scattered across messages, emails and verbal conversations.
05
Key details are hard to find at the moment someone needs them.
06
Updating information across multiple locations means reprinting and redistributing materials.
How TAPP works
From physical space to digital experience.
Five steps, one tap. Everything between the surface and the result is handled by TAPP.
- 01Physical space
Any surface becomes a portal.
A TAPP device or label is placed in your environment: a room, table, badge, product or wall. This is your digital access point.
- 02Tap or scan
One tap. Instant access.
The customer brings their phone close. No app download. No friction. The experience opens in their browser immediately.
- 03Digital experience
The experience you designed.
TAPP delivers the right content, interaction or journey. It is branded, controlled by you and tailored to that physical moment.
- 04Customer action
Help in the moment.
People can read information, follow links to leave a review or feedback, get in touch or find directions. Whatever the next step is for your business.
- 05Always current
Update once, live instantly.
Change your content from the dashboard and it is live straight away, with no reprinting.
Example experiences
See what a tap can open.
Real TAPP pages, captured from the TAPP app.
Bar · Restaurant
Bar and restaurant: the menu, specials, allergy and venue information, and review links.
Event
Event: agenda, speakers, sponsors, Wi-Fi and a quick event rating.
Examples based on real TAPP deployments.
Solutions
Built for the way your business works.
Events
Every attendee, instantly connected.
Transform event badges, lanyards and signage into live portals. Agendas, maps, speaker profiles, networking and sponsor activations, all from a single tap.
- Share agendas, maps and speaker profiles
- Link to feedback in the moment
- Share sponsor content at the event
Accommodation
Every stay, guided from the first tap.
Turn keys, stands and room cards into living guest guides. Check-in details, Wi-Fi, house rules, local picks and feedback, updated in real time across every property.
- Answer common guest questions in one place
- Consistent multi-property messaging
- Link to guest reviews and feedback
Hospitality
Menus, venue information and moments, one tap away.
Place TAPP on tables, bars and counters so guests can open menus, find venue information or explore offers without an app. Your brand stays in control of every interaction.
- Share venue information and offers
- Digital menus without reprints
- Links to reviews and contact
Service businesses
Services, pricing and forms, one tap away.
Reception desks, treatment rooms and waiting areas become information hubs. Share services, pricing and links to forms the moment a client taps.
- Link to forms and intake information
- Share information without paper handouts
- Share services and pricing
Sales & networking
Connections that start with a tap.
Badges, booths and business cards open profiles, calendars and decks instantly.
- Instant contact exchange
- Link to your website and socials
- Share profiles, calendars and decks
Brand activations
Experiences people remember.
Pop-ups, samples and campaign touchpoints share content, offers and links to sign-ups on the spot.
- Share content and offers on the spot
- Link to sign-ups on the spot
- Run branded campaign touchpoints
Why TAPP
Built for real-world spaces, not just websites.
No app downloads
People access everything through their native phone browser with a single tap.
Works with modern smartphones
Compatible with iPhone and Android devices that support NFC technology.
Update content instantly
Change information in real time without replacing physical materials.
Reduce printed materials
Replace paper guides and signage with content you update digitally.
Brand consistency across locations
Maintain your visual identity and messaging across every space you operate.
Simple content management
An intuitive dashboard for updating your content.
Coming soonLanguages: your page in the language your visitors read.
TAPP hardware
Physical touchpoints for every space.
Fixed. Freestanding. Personal. Formats designed for how people actually move through your environment.
01 · Fixed touchpoints
Permanent presence on every surface.
Permanent or semi-permanent touchpoints for walls, doors, tables, rooms, counters and other physical surfaces.
02 · Freestanding displays
Moveable presence where it matters.
Moveable touchpoints for reception desks, counters, tables and customer-facing spaces.
03 · Personal touchpoints
On the person. In the moment.
Designed for networking, events, staff use, access and direct person-to-person engagement.
Coming soon
Coming soon
The hardware creates the physical access point. The TAPP platform delivers the digital experience.
Hardware is quoted for your space and set up with your TAPP account.
Choose your setup
Case studies
See TAPP in action.
Deployments across accommodation, hospitality, events and brand activations. Full write-ups are in progress.
Ballyness · Property and glamping
A connected guest experience across a glamping site.
TAPP gives guests instant access to live information and onsite services across the site, while giving the operator one place to keep the experience current.
Case study coming soonSpeak to us about your site
Dirty Duck · Bar and restaurant
Keeping hospitality content live without reprinting.
TAPP gives guests immediate access to current menus and venue information while allowing the team to update the experience without repeating print cycles.
Case study coming soonSpeak to us about your venue
Live conference event · Events
Speaker profiles and feedback at a live event.
Attendees tapped to open speaker profiles and event information, and to share feedback, without downloading an app.
Case study coming soonSpeak to us about your event
CKC Cocktail Bar · Brand activation
A branded pop-up guests can tap into.
A pop-up drinks activation where guests tap to open the menu and brand content on the spot.
Case study coming soonPlan your activation
FAQ
Questions, answered.
Do my customers need to download an app?
No. People tap or scan a TAPP touchpoint and your page opens straight in their phone’s web browser. There is nothing to install, so the experience starts the moment they tap.
Which phones work with TAPP?
Tapping works on iPhone and Android phones that have NFC, which most modern smartphones include. On many Android phones NFC can be switched off, so it may need turning on in the phone’s settings.
TAPP pages can also be opened from a QR code with the phone’s camera, so people whose phones don’t tap can still get in.
Where on the phone should people tap?
It depends on the phone, so it helps to show people where to hold it.
- iPhone: the NFC reader is generally toward the top of the phone. Hold the top edge near the TAPP tag, with the screen on and unlocked.
- Android: placement varies by model. It is usually somewhere around the upper or middle part of the back of the phone.
If nothing happens, move the phone slowly over the tag and hold it still for a moment. Thick or metal phone cases can stop a tap from reading.
How do I update what people see?
Sign in to your TAPP account and edit the items on your Location, such as Wi-Fi details, notes, menus, lists, links and forms. When you publish, the change is live straight away for everyone who taps, with nothing to reprint.
Can I run TAPP across multiple locations?
Yes. You manage every Location from one account with consistent branding.
Which hardware should I choose?
It depends on where people will tap. Tags and plates suit walls, doors, tables and rooms. Stands suit reception desks, counters and tables. Cards and wristbands suit staff, networking and events. Tell us about your space and we’ll suggest a setup.
Can guests leave reviews or feedback?
Yes. Your page can link to the review sites you use and include feedback forms, so people can tell you how things went while they are still with you.
How do I get started?
Create your TAPP account, add your business details and set up your first Location. Preview your page, publish it when you are happy, and we supply and set up the TAPP tags or stands for your space. Get started or speak to us first.
Roadmap
A platform that grows with your business.
These features are in development. None of them are available today.
In development
Ordering and payments
Let guests order and pay from the same tap.
In development
AI assistant
Automated responses to common questions, powered by your content.
In development
Multi-language support
Serve international visitors with automatic content translation.
Bring your space to life.
Turn every physical space into a digital experience. One tap. No app.
Launch TAPP